Difference between revisions of "Support Contact"

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(Created page with "Please read the Troubleshooting chapter before sending a support request. You can contact us by mail: help@pumps-valves.eu Please add: * Description of t...")
 
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Please read the [[Troubleshooting|Troubleshooting]] chapter before sending a support request.
 
Please read the [[Troubleshooting|Troubleshooting]] chapter before sending a support request.
  
You can contact us by mail: help@pumps-valves.eu
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We recommand to use our Community : [https://community.pumps-valves.eu/ BMT Community]
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You can also contact us by mail: help@pumps-valves.eu
  
 
Please add:
 
Please add:

Revision as of 09:19, 31 August 2019

Please read the Troubleshooting chapter before sending a support request.

We recommand to use our Community : BMT Community

You can also contact us by mail: help@pumps-valves.eu

Please add:

  • Description of the failure
  • Screenshot of the settings
  • Program file (*.bmt)
  • Version number of the controller software and the PC software
  • Operation system information (OS version, Java version)
  • Serial number of the controller