Difference between revisions of "Support Contact"
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Please read the [[Troubleshooting|Troubleshooting]] chapter before sending a support request. | Please read the [[Troubleshooting|Troubleshooting]] chapter before sending a support request. | ||
− | You can contact us by mail: help@pumps-valves.eu | + | We recommand to use our Community : [https://community.pumps-valves.eu/ BMT Community] |
+ | |||
+ | You can also contact us by mail: help@pumps-valves.eu | ||
Please add: | Please add: |
Revision as of 09:19, 31 August 2019
Please read the Troubleshooting chapter before sending a support request.
We recommand to use our Community : BMT Community
You can also contact us by mail: help@pumps-valves.eu
Please add:
- Description of the failure
- Screenshot of the settings
- Program file (*.bmt)
- Version number of the controller software and the PC software
- Operation system information (OS version, Java version)
- Serial number of the controller