Support Contact

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Please read the Troubleshooting chapter before sending a support request.

We recommand to use our Community : BMT Community

You can also contact us by mail:

Please add:

  • Description of the failure
  • Screenshot of the settings
  • Program file (*.bmt)
  • Version number of the controller software and the PC software
  • Operation system information (OS version, Java version)
  • Serial number of the controller